Effective Date: 01 April, 2025
Welcome to KV Crafts. These Terms & Conditions govern your use of our website located at www.kvcrafts.in (the “Site”). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Use of the Website
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You must be at least 18 years old to use this website or place an order.
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You agree to use the Site only for lawful purposes and not for any fraudulent activity or to violate any laws.
2. Products and Services
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All products listed on the Site are handcrafted, and slight variations may occur due to the handmade nature of items.
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We reserve the right to change or discontinue any product at any time without notice.
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Prices are subject to change without prior notice.
3. Orders & Payments
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Orders placed on the website are subject to availability and acceptance.
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We accept payments through secure third-party gateways. KV Crafts does not store your payment card details.
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We reserve the right to refuse or cancel any order for any reason, including pricing errors or stock unavailability.
4. Shipping & Delivery
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Shipping timelines will be provided during checkout. Delays may occur due to external factors like courier issues or holidays.
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KV Crafts is not responsible for delays caused by third-party courier services.
5. Returns & Refunds
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Due to the custom and handmade nature of our products, we do not offer returns unless the product is damaged or defective upon arrival.
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If you receive a damaged item, please contact us within 48 hours with photos.
6. Intellectual Property
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All content on the Site, including images, product designs, logos, and text, are the intellectual property of KV Crafts and may not be used or reproduced without written permission.
7. Limitation of Liability
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KV Crafts will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
8. Privacy
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Your use of the Site is also governed by our Privacy Policy.
9. Changes to Terms
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We may update these Terms & Conditions from time to time. Continued use of the Site after any changes constitutes your acceptance of the new terms.
10. Contact Information
If you have any questions about these Terms, please contact:
KV Crafts
Email: care@kvcrafts.in
Website: www.kvcrafts.in